Why do companies adopt BPO?
Thanks to Business Process Outsourcing, businesses can transfer all ancillary business activities outside their organization, entrusting management of them to partner companies, which undertake to carry them out on their behalf. In this way, all the resources that would otherwise be allocated to them internally are “saved” for services and activities that are more relevant to the core business, greatly reducing costs and increasing competitiveness.
Business process outsourcing is practiced in almost all sectors. Small and medium sized enterprises find in outsourcing a support for activities that they would not be able to carry out in-house due to limited skills. Large enterprises, including multinational companies, can achieve flexibility of production, save time, money and resources that can be used where more necessary.